Onboarding
The onboarding process begins with granting Rhino Renewables access to monitor your system through the inverter manufacturers portal, as well as providing all existing documentation, including permits, building plans, electrical single-line schematics, and bills of materials.
Our initial on-site inspection includes:
- Comprehensive review of all electrical connections, junction boxes, inverters, and other equipment
- Testing string voltages to verify the correct number of optimizers per string
- Visual inspection of roof-mounted solar panels, racking, wiring, and BOS components
- Attic or roof-deck inspections beneath the array to check for water leaks
- Drone flyovers with thermal imaging to identify potential hotspots
- Verification of Wi-Fi connectivity and testing of safety disconnects and monitoring equipment
Upon completion, Rhino delivers a detailed inspection report with recommended action items for maintaining peak solar production and system reliability.
Planned Preventive Maintenance (PPM)
Our preventive maintenance program keeps your solar panel system operating at peak efficiency through:
- Remote monitoring via the SolarEdge platform, allowing real-time alerts for system inefficiencies or errors
- Bi-annual performance and production reviews, including diagnostics and reporting
- Annual on-site inspections, including visual review of panels, inverters, racking, wiring, BOS components, and attic inspections
- Drone flyovers with thermal imaging to detect hotspots
- Cleaning of inverter filters, firmware updates, and testing of safety disconnects and monitoring equipment
Corrective Maintenance
Corrective maintenance addresses any errors or issues identified during remote monitoring or site visits. Services include:
- Full diagnostics and troubleshooting of system faults
- Coordination with equipment manufacturers (OEMs) for warranty replacements and return merchandise authorizations (RMAs)
- Equipment replacements scheduled based on manufacturer availability and delivery timelines
With Rhino Renewables Solar & Electric, your solar energy system receives expert care from certified technicians, ensuring long-term reliability, safety, and maximum energy production throughout the life of your system.